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Your health and safety, and that of the wider global community, are of the highest priority to Splendid Hospitality. We are continuously monitoring the development of COVID-19 (coronavirus) and are following all updates issued by Public Health England (PHE), NHS England and UK Hospitality.

Our high standards of cleanliness have been raised further, and hotel teams are regrouping several times a day to enhance operations to keep you safe and reassured.

The following hygiene measures are being taken across all our hotels:

  • Increased frequency of public area cleaning (including use of disinfectant cleaners)
  • Deep cleaning of all guest bedrooms for each departure
  • Hand sanitizers available in all public areas
  • Guest information posters and collateral offering advice from prevention methods to what to do if you feel unwell
  • Daily staff briefing updates on the current advise offered by Public Health and actions to take

Should a case of coronavirus be confirmed in any of our hotels, we are fully prepared to act swiftly and will follow the necessary actions as set out by Public Health England.

Click here for details of the UK Government public information campaign.

Bookings
During these unique circumstances, we have revised our booking policies.

Cancellation policy
In these unique circumstances, we have reviewed our cancellation policy and will allow guests to cancel in up to 24 hours in advance for bookings within the next 4 weeks.

GROUP NEWS

Discover the latest news from the across the Splendid Group.

The Super Eight Run 601 Miles for Hertfordshire Mind Network

06 Aug 2020

The Super Eight Run 601 Miles for Hertfordshire Mind Network

Eight members of our Splendid Group, coined the Super Eight, have gone above and beyond by running a staggering 601 miles for Hertfordshire Mind Network!

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Meet The Manager – Waqas Tahir

21 Jul 2020

Meet The Manager – Waqas Tahir

Tahir’s commitment to the hotel, even after such a short period of time, sang to us. We had a few questions for Waqas about this time and experiences during lockdown. Here’s what he shared with us.

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Meet The Manager – Siobhan Thomasson

21 Jul 2020

Meet The Manager – Siobhan Thomasson

At SHG group, we want you to meet our managers and tell you about their experience. Siobhan, General Manager from Holiday Inn Wembley worked with limited members of her team to keep the support running for our key workers on the front line.

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