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Your health and safety, and that of the wider global community, are of the highest priority to Splendid Hospitality. We are continuously monitoring the development of COVID-19 (coronavirus) and are following all updates issued by Public Health England (PHE), NHS England and UK Hospitality.

Our high standards of cleanliness have been raised further, and hotel teams are regrouping several times a day to enhance operations to keep you safe and reassured.

The following hygiene measures are being taken across all our hotels:

  • Increased frequency of public area cleaning (including use of disinfectant cleaners)
  • Deep cleaning of all guest bedrooms for each departure
  • Hand sanitizers available in all public areas
  • Guest information posters and collateral offering advice from prevention methods to what to do if you feel unwell
  • Daily staff briefing updates on the current advise offered by Public Health and actions to take

Should a case of coronavirus be confirmed in any of our hotels, we are fully prepared to act swiftly and will follow the necessary actions as set out by Public Health England.

Click here for details of the UK Government public information campaign.

Bookings
During these unique circumstances, we have revised our booking policies.

Cancellation policy
In these unique circumstances, we have reviewed our cancellation policy and will allow guests to cancel in up to 24 hours in advance for bookings within the next 4 weeks.

GROUP NEWS

Discover the latest news from the across the Splendid Group.

Splendid Hospitality Triumphs with Employee Engagement Award at the Hotel Marketing Awards

23 Sep 2021

Splendid Hospitality Triumphs with Employee Engagement Award at the Hotel Marketing Awards

Splendid Hospitality Group is delighted to announce that we have won Best Customer/Employee Engagement Award at the 26th annual Hotel Marketing Awards for our Stay Splendid campaign. The ceremony was held at St Pancras Renaissance Hotel, London on 13th September. The Hotel Marketing Association (HMA) is the only dedicated body for hotel marketers in the Continue Reading

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Tall Order! Hotel Indigo Edinburgh York Place launch new giraffe rooms

15 Jun 2021

Tall Order! Hotel Indigo Edinburgh York Place launch new giraffe rooms

To celebrate the majestic creatures returning to the Royal Zoological Society of Scotland’s Edinburgh Zoo after 15 years, Hotel Indigo Edinburgh York Place welcomes travellers to spend the night in their new giraffe themed rooms.

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Dog-friendly things to do in York

02 Jun 2021

Dog-friendly things to do in York

When you book a SuPaw stay at our dog-friendly York hotel, you’ll never be short of things to do with your pup. We’ve compiled some of the best things to get up to for a paw-some time. Walks There are lots of dog walks in York just on our doorstep, with many delightful parks and Continue Reading

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