Our ESG Statement

Our ESG strategy is at the forefront of everything we do, and our management team is constantly raising the benchmark to ensure the impact we have on our planet, our people and the services we offer is a positive one.

Our ESG credentials strengthen our brand vision and focus on three core pillars: planet, product and people. The goal behind these pillars is to determine where we can make the biggest difference in our industry and to measure our impact on society and the environment. Our top priorities this year are carbon reduction, food safety and training of team members, with the management team meeting quarterly to discuss and implement risk policies to ensure the effectiveness of our actions.

We thrive to do better for our guests and team members by always improving our policies and work towards short, medium and long-term actions. Our purpose is simple; we are here to create extraordinary experiences and positively impact lives.


the latest news

15 Nov 2023

Jordi Vaca wins Concierge of the Year at prestigious industry awards

Jordi Vaca at The Grand, York wins Concierge of the Year at prestigious industry awards.The winners of The Caterer's 2023 Hotel Cateys were revealed on Monday night with Head Concierge at The Grand, York, Jordi Vaca, taking home the prestigious Concierge of the Year award.


31 Oct 2023

Hotel London Bankside Banks Two Awards at the World Luxury Hotel Awards

We are delighted to announce that Splendid Hospitality Group hotel Hilton London Bankside has been awarded not one, but two, awards at the World Luxury Hotel Awards 2023.  The awards acknowledge global excellence in the luxury travel and hospitality industry, so it is a spectacular accomplishment for the incredible team at London Bankside. After being… ...


23 Oct 2023

Chef of the Year

Within the Splendid Hospitality group we’re committed to supplying a top-quality service for our guests, and we’re delighted that we’ve been recognised once again for outstanding hospitality.  Ahmed Abdalla, the Head Chef at York’s only five-star hotel, Grand York has been awarded Chef of the Year at the 2023 Be Inclusive Hospitality Spotlight Awards. This… ...